Policies

• Monday: 4:00 PM - 8:00 PM
• Tuesday: 10:00 AM - 2:00 PM, 4:00 PM - 7:00 PM
• Wednesday: 10:00 AM - 12:00 PM
• Thursday: 4:00 PM - 7:00 PM
• Friday: 10:00 AM - 12:00 PM
• Saturday: 9:00 AM - 1:00 PM

Students should arrive at least ten minutes before class time so that they may prepare for class. You may wait for your child in the provided waiting room or drop your child off and pick them back up at the end of class. Please be on time to pick up your child if you decide to drop them off.

Students may wear a dance leotard with or without skirt (no specific color) or dance wear to class, boys wear shorts or pants (NO jeans for anyone). Our students wear pink ballet and black tap shoes. We do have shoes they may borrow for the free trial ONLY. All ballet/tap/jazz class students should wear a dance leotard and tights to class.

There is a dropbox in the lobby for you to make payments. If you would like to pay via credit card, you may do so online. Payments are due by the 1st of each month, a late fee will be charged to your account on the 10th of the month if payment is not received. We accept credit cards, checks, and cash. HOWEVER, if a check is returned there is a $30 fee and checks will no longer be accepted on your account.

The studio will follow CMS inclement weather policy. There are no refunds for canceled classes due to inclement weather. There are make-up classes offered and students have 2 weeks to make up the class. Emails will be sent to notify of inclement weather.

The studio will observe the following holidays:

• Labor Day
• Memorial Day
• Spring Break
• Wed-Fri Thanksgiving week

Best results are achieved by attending class on a regular basis. If your child misses a class, you have 2 weeks from the date of the missed class to make up the class. Please email or call the studio to schedule your make-up class.

There is a $30 registration fee per family. This fee is only charged again if you leave the studio for a year. You may register online, or in person at the studio. The studio must receive an email and/or phone call to cancel your place in class. The cancellation becomes effective from the DATE the studio receives WRITTEN NOTIFICATION not from the date of the last class attended. Full refunds will not be given, any discounts received will be forfeited. No refunds will be given!!!!!! No refunds will be given for recital fees and/or costumes.

There are AGE restrictions on the classes, you will not be able to view or register for a class if your child does not meet the age requirements. Please email if you have questions regarding age restrictions.

We will hold a Spring recital each year at the end of the spring session. There will be a costume fee and a recital fee. We will try to keep this cost reasonable. Costumes are normally under $70 and the recital fee under $20. Please let us know in advance if your child is not participating. We will also have other events/performances during the year that we may be invited to attend, dates and/or costs will be provided to you, the extra events are not mandatory unless you are involved with our competition team.

We may participate in the North Mecklenburg Christmas parade. We will have a dance to perform for those wishing to walk and will schedule an extra practice to learn the routine. This is not mandatory unless you are involved with our competition team. There will be other opportunities throughout the year, and will be communicated in class or via email. There will be sign-up sheets posted on the whiteboard.

We will hold a parent/grandparent observation week where the parents/guests will be allowed to come in the classroom and watch the student dance and participate with the students. The date will be announced during class.

The instructors decide class placement, and the decision is always made in the best interest of the student. We ALWAYS welcome your questions and/or feedback.

Need shoes? Go to Curtain Call for Class and look for your class name: http://www.curtaincallforclass.com/my-studio/71184